Socio-psychological factors of emotional burnout in personnel of international missions in Ukraine

Abstract

The syndrome of emotional (professional) burnout is the state of emotional, mental exhaustion, physical exhaustion, which arises as a result of chronic stress at work. It is a result of the interaction of objective stressful environmental impacts and subjective sociopsychological characteristics of an employee. The structure, stages and indicators of burnout syndrome are theoretically analysed. The study of factors contributing to professional burnout was carried out on the staff of the European Union Advisory Mission (EUAM) in Ukraine. It was found that about a quarter of the sample has a high integral index of burnout, which is more often manifested through depersonalization and reduction of professional and personal achievements, but emotional exhaustion is less common in our subjects. The analysis of the relationship between the indicators of emotional professional burnout and some socio-psychological indicators of the subjects in our sample showed that the most important for preventing of burnout occurrence are impulsiveness, practicality and internal intrinsic motivation. Positive correlations with burnout rates (can contribute to its emergence) are the duration of service in missions and such coping strategies as search for social support, cautious, manipulative, antisocial and aggressive actions.